Troubleshooting Desktop / Laptop OS issues.
Support for office standard software and internet client
Isolate system issues; diagnose standard software issues and report hardware issues to respective team.
Installation / re-installation / configuration of systems, printers, scanners.
Configure desktop and laptop as per the desktop/laptop standardization policies of customer.
Installation / re-installation / configuration of in-scope client software / applications
Installation / configuration of e-mail clients (Lotus Notes)
Troubleshooting e-mail client related issues (Lotus Notes)
Troubleshooting printer / scanner related issues (Limited to driver / OS issues- No hardware support)
Support for local area network issues (LAN), DHCP client – (Limited to configuration issues- No support for LAN devices)
Install antivirus software and check virus definition auto updates.
Install approved patches onto desktops / laptops.
Disconnection of desktops / laptops / printers / scanners.
Configure Print Queues for Servers / Users / Groups.
Troubleshoot print queue related issues.
Configure appropriate rights and permissions for accessing printers.
Remove virus from respective desktop / laptop with the antivirus software provided by customer.
Exposure in working with any disk encryption tool is preferred
Apply
Support for office standard software and internet client
Isolate system issues; diagnose standard software issues and report hardware issues to respective team.
Installation / re-installation / configuration of systems, printers, scanners.
Configure desktop and laptop as per the desktop/laptop standardization policies of customer.
Installation / re-installation / configuration of in-scope client software / applications
Installation / configuration of e-mail clients (Lotus Notes)
Troubleshooting e-mail client related issues (Lotus Notes)
Troubleshooting printer / scanner related issues (Limited to driver / OS issues- No hardware support)
Support for local area network issues (LAN), DHCP client – (Limited to configuration issues- No support for LAN devices)
Install antivirus software and check virus definition auto updates.
Install approved patches onto desktops / laptops.
Disconnection of desktops / laptops / printers / scanners.
Configure Print Queues for Servers / Users / Groups.
Troubleshoot print queue related issues.
Configure appropriate rights and permissions for accessing printers.
Remove virus from respective desktop / laptop with the antivirus software provided by customer.
Exposure in working with any disk encryption tool is preferred
Apply
0 comments:
Post a Comment